A warning notice is sent to you via email when your Account Score falls to 60–80 (At Risk). This is not a restriction—your account remains active and you can continue selling as usual.
What should I do after receiving a warning?
After receiving a warning:
Review your recent selling activity
Improve order confirmation and shipping performance
Reduce unsuccessful or cancelled orders
Taking action early can help prevent further restrictions.
What happens if my score keeps dropping?
If your Account Score continues to decline and falls below 60
Your account status will change to Restricted
You will be limited to listing Ready-to-Ship (R2S) items only