Ask & Sell
- How to Edit or Delete listing?
- How to Create a Video Listing
- How to Add Listings?
- How to Sell to Bid?
- How to Manage Your Items in Storage?
- What to do next when I sold my item?
Ready-to-Ship
- Register & Login to Seller Center
- How to create Ready-to-Ship listing?
- How to ship your storage items to SASOM?
- How to track status of your items in storage request?
- How to manage extra/missing items in your storage request?
- How to update price of your Storage items?
Seller Tier & Fee
Shipping & Order Tracking
- What are shipping method to SASOM?
- How can I track my selling order status?
- What does the 'Pending' order status mean?
- What does the 'Confirmed' order status mean?
- What does the 'Completed' order status mean?
- Why does Sasom need seller’s address information?
Payout
Seller Account Health & Penalty
- What is Seller Account Health?
- What affect my Account Score?
- How Today’s Score is calculated
- How Fail Rate and Failed Order Value affect my Account Score
- Why is my account score limited or capped?
- How to maintain or improve my Seller Account Health?