SASOM defines all Apparel as "Brand New" if it is not worn and in minted condition. The generic plastic bag packaging and/or in-store tags are not required for apparel items to be considered as "Brand New."
Although we strongly encourage our sellers to include all of the original packaging and tags, they are not required as long as the product is not worn and in mint condition.
We understand that packaging also varies from the original purchase, either in-store or online. Some items may pass our authentication process even if they contain some factory defects, minor stitching, or other manufacturing defects that cannot be controlled.
Shopping bags and other branded materials (stickers, postcards, etc.) do not need to be included, as they will be discarded once we receive the items.
SASOM reserves the rights to determine whether or not the extent of box damage and wear & tear warrants an item passing SASOM verification. Several factors contribute to an item passing verification, so a final decision cannot be made until the item undergoes SASOM's verification process.
Thank you for choosing to sell on SASOM.