SASOM defines all Bags as "Brand New" if it is flawless and shows no signs of being used. The original dust bag and accessories that may have been included by the manufacturer (such as card/certificate, straps, lock and key, pouches, etc.), are required for handbags.
Box, original tags, and/or paper bag are optional as they vary depending on each brand.
Although we strongly encourage our sellers to include all of the original packaging, they could potentially influence the buyer's decision. We understand that packaging also varies from the original purchase, either in-store or online. For older models and vintage items, "Brand New" can include minor signs of shelf aging, slight color discoloration. However, there should be no signs of being used.
Note: Some items may pass as "Brand New" despite containing some factory defects, minor stitching, or other slight manufacturer flaws that are uncontrollable.